Privacy Policy

Last updated: August 23, 2026

Iron Haven respects the privacy of visitors, prospective clients, and clients who use this website or communicate with us. This Privacy Policy explains the types of information we may collect, how we use and protect that information, and the choices available to you.

1. Information We Collect

We may collect information that you provide directly to us, including:

Your first and last name
Email address
Telephone number
Property address, town, or general property location
The service you are interested in
Your requested timing
Information you provide in an inquiry or message
Information you provide during later communications about a property, project, wildlife issue, winter service need, or other requested service

We may also receive certain technical and usage information automatically when you visit the website, such as IP address, browser and device information, pages visited, referring source, session information, and interactions with the website.

We do not ask visitors to submit passwords, alarm codes, access codes, payment-card information, bank-account information, or other highly sensitive credentials through the general website contact form.

2. How We Collect Information

We may collect information when you:

Submit the website contact form
Contact Iron Haven by telephone, email, text message, or another communication method
Request or receive a consultation, proposal, estimate, or service
Interact with the website, including through cookies or analytics technologies
Follow a campaign, referral, advertisement, or other link to the website

3. How We Use Information

We may use information we collect to:

Review and respond to inquiries
Determine whether a requested service is a suitable fit
Communicate with you about a property, project, service, proposal, or invoice
Schedule consultations, inspections, property visits, or work
Prepare estimates, proposals, agreements, and invoices
Provide and improve Iron Haven services
Maintain records relating to client relationships and requested work
Understand how visitors use the website and evaluate marketing effectiveness
Protect the website, our systems, our business, our clients, and others from misuse, fraud, or security threats
Comply with applicable legal, regulatory, insurance, accounting, and recordkeeping obligations

We do not sell personal information in the ordinary course of our business.

4. Wix and Service Providers

The Iron Haven website is hosted using the Wix platform. Information submitted through the website may be processed or stored using Wix systems, including Wix Forms, Contacts, Pipelines, analytics, automations, and related services.

We may also use other service providers to support business functions such as website analytics, email, communications, scheduling, accounting, payment processing, document management, or other operational services.

These providers may process information as necessary to provide their services to Iron Haven and may maintain their own privacy practices and policies.

5. Cookies and Analytics

This website may use cookies and similar technologies for essential website functions, security, performance, analytics, and other permitted purposes.

Wix places certain cookies that are necessary for website operation, security, stability, and platform functionality. The website may also use non-essential analytics or measurement technologies where enabled.

If Google Analytics, Google Tag, advertising measurement, or other third-party analytics services are activated, those providers may receive information about website visits and interactions according to the visitor's consent choices and the provider's applicable policies.

Where a cookie-consent tool is provided, visitors may use it to manage non-essential cookie preferences.

6. How We Share Information

We may disclose information when reasonably necessary to:

Service providers supporting our website or business operations
Contractors, vendors, or professionals involved in work requested or authorized by a client
Insurance providers, accountants, attorneys, or other professional advisers where appropriate
Government, regulatory, law-enforcement, or other authorities when disclosure is legally required or reasonably necessary to protect rights, property, safety, or legal interests
A successor or acquiring organization in connection with a sale, transfer, merger, or reorganization of all or part of the business

We do not disclose personal information to unrelated third parties simply for their independent marketing purposes.

7. Communications

If you submit an inquiry or otherwise request information from Iron Haven, we may respond using the contact information you provide, including by email, telephone, or text message where appropriate.

Service-related communications may include responses to inquiries, scheduling, project or property updates, proposals, invoices, payment information, and other communications reasonably related to requested services.

We will not interpret a general website inquiry as consent to unrelated recurring promotional communications where separate consent is required.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including inquiry handling, client service, recordkeeping, accounting, insurance, dispute resolution, legal compliance, and legitimate business needs.

Information that is no longer reasonably needed may be deleted, anonymized, or retained only where continued retention is appropriate or required.

9. Data Security

Iron Haven uses reasonable administrative, technical, and organizational measures intended to protect information in our possession or control.

No website, electronic communication, or storage system can be guaranteed to be completely secure. Visitors should not use the general website contact form or ordinary email to send payment-card information, bank-account information, passwords, alarm codes, access codes, or other highly sensitive credentials.

10. Your Privacy Choices and Requests

Depending on applicable law and your relationship with Iron Haven, you may have rights relating to your personal information, which may include requesting access, correction, or deletion of certain information.

You may also withdraw consent for certain processing where consent is the applicable basis for that processing.

To make a privacy-related request, contact Iron Haven using the contact information listed below. We may need to verify your identity before completing a request.

11. Third-Party Links and Services

This website may contain links to third-party websites or services, including payment providers or other external resources.

Iron Haven is not responsible for the privacy practices, security, or content of third-party websites or services. Information provided directly to a third party is governed by that third party's policies and practices.

12. Children's Privacy

This website and Iron Haven's services are intended for property owners, clients, prospective clients, and other adults seeking information about our services.

We do not knowingly use the website to solicit personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or legal obligations.

The date at the top of this page identifies the most recent revision.

14. Contact Iron Haven

Questions or requests concerning this Privacy Policy or personal information handled by Iron Haven may be directed to:

Iron Haven
Email: info@ironhavenstewards.com
Phone: 207-632-2301
Website: www.ironhavenstewards.com